General information on the use and management of infrastructure and services

In compliance with ART Resolution 132/2024, this page collects all general information on the use and management of the infrastructure and services under Measure 3.

Site management criteria
Inhibition of certain types of traffic
Emergency management protocols
Toll calculation methods, ART tariff systems
Sub-contractors awarding procedures
Number of e-vehicle charging stations
Number of refuelling stations
Sub-contracting agreements quality indicators
Sub-contracting agreements price monitoring and control
Conditions for safe use of the infrastructure and services provided at the service stations
Toll collection methods
Number of stations and tracks
Traffic indicators
Planned roadworks
Current Traffic events
Average event resolution time

Average event resolution time

The categories of events that could cause disruptions to motorway traffic and/or dangerous situations can be traced back to events such as accidents, broken down vehicles, vehicles on fire, fires, as well as extraordinary events (e.g. flooding, landslides, etc.) that may require partial closure of the carriageway, reducing the lanes available for transit.

Concerning the main events that, in terms of frequency and relevance, interfere with normal traffic (accidents, vehicles on fire, broken down vehicles ...), in 2025 the average resolution time (meant as the time between the event detection and its resolution) was approximately 50 minutes. It should be noted, however, that the resolution time may also deviate significantly from this average value (and be either longer or shorter) on a single event basis. This is due to the degree of complexity of each event, which may depend on multiple external factors, such as the number of vehicles involved, the seriousness of personal injuries, damage to the infrastructure requiring urgent restoration work, hazardous materials dumped into the environment, and the intervention of rescue bodies (traffic police, fire brigade, medical assistance, ASL, etc). Due to the management complexity and to protect everyone’s safety (i.e. the personnel of the bodies involved and the users in transit), these interventions may involve operational methods that affect the overall resolution time.