Safety Measures, Technologies and Tools

Safety / Safety Measures, Technologies and Tools

Safety Measures, Technologies and Tools

Autostrade per l’Italia has always been engaged in developing technology and improving safety standards


Customer safety is paramount for Autostrade per l'Italia. Autostrade per l'Italia has developed a broad and targeted intervention plan to ensure that those travelling through the network do so safely:


The 1,900 gaps in the central reservation between the lanes were closed and replaced with mobile structures so that they can be opened in the event of emergencies.

Point with a higher than average accident rate (PHAA)

Autostrade per l'Italia performs an accident rate analysis for each 1-km highway strip and listing the number of accidents recorded in the current year and comparing it with the number of accidents recorded previous years. A PHAA is a km strip in which a higher than average number of accidents are recorded.

Anti-climb fencing

Central anti-climb fencing has been installed on all viaducts with separate lanes (around 300 km), which has eliminated accidental deaths.

Signage to prevent wrong way driving

266 highway network junctions have road markings consisting of directional arrows at points where motorists could incorrectly assess travel direction. At highway entrances (toll booths, service areas and car parks) there are also 1,000 deterrent signs with photometric and dimensional warnings to prevent motorists entering the highway in the wrong direction.

Hard shoulder signage

Special signs have been placed within the network to deter motorists from using hard shoulders as lay-bys. As regards prolonged parking on a hard shoulder in the event of an emergency, road markings indicate the most appropriate areas for parking the vehicle.

Supplementary roadwork signage

To improve traffic safety around highway road works and to reduce operator risks, Autostrade per l'Italia has added a series of supplementary measures in respect of the standards envisaged by current legislation.

Crash cushions

Autostrade per l'Italia is equipped with crash cushions (which are supplementary in respect of current regulations), to be used as additional protection for slow-moving works on the transit lanes. Thirty crash cushions are currently in use across the entire network

Emergency telephone

Motorists travelling on the highway are never alone: emergency telephones located along the hard shoulder, at approximately 2-km intervals, mean that the Italian Traffic Police and emergency service personnel are never far away.
Motorists can use emergency telephones to call for breakdown and/or medical assistance by pressing the appropriate button.
The assistance request, linked to kilometric location from the call was made, is received by the competent regional radio room competent (Radio Information Centre).
GSM technology allows the Radio Information Centre operator to contact the motorist on speaker phone to obtain information on the type of assistance vehicles to send and, in the event of vehicle breakdown, on any preference the motorist may have as to the breakdown assistance company to be contacted. While waiting for assistance to arrive, motorists are asked to stay close to the emergency telephone. Here they will always be visible, even in the event of fog and at night, as the emergency telephone emits a flashing light that is activated when a call is made for emergency medical assistance.

Breakdown assistance

If experiencing vehicle problems, motorists travelling on the highway network managed by Autostrade per l'Italia should contact the following breakdown assistance numbers:



Breakdown number

ACI Global (Autostrade per l'Italia entire network)       803-116
Europ Assistance Vai (Autostrade per l'Italia entire network)       803-803
ESA for the following stretches of highway  
A1 Fabro-Napoli     800-584.811
A1 Diramazione Roma nord e sud     800-584.811
A12 Roma-Civitavecchia     800-584.811
A16 Napoli-Lacedonia     800-584.811
A30 Caserta-Salerno     800-584.811
AXA for the following stretches of highway  
A1 Ceprano-Napoli     800-111.911
A16 Napoli-Lacedonia     800-111.911
A30 Caserta-Salerno     800-111.911
IMA for the following stretches of highway  
A1 Milano-Sasso Marconi     800.613.613
A1 Fabro-Napoli     800.613.613
A1 Diramazione Roma nord e sud     800.613.613
A12 Roma-Civitavecchia     800.613.613
A13 Bologna-Padova     800.613.613
A14 Bologna-Taranto     800.613.613
A14 Raccordo di Casalecchio     800.613.613
T06 Tangenziale di Bologna     800.613.613
A14 Diramazione per Ravenna     800.613.613
A16 Napoli-Canosa     800.613.613
A23 Udine-Tarvisio     800.613.613
A27 Venezia-Belluno     800.613.613
A30 Caserta-Salerno     800.613.613
A7 Serravalle-Genova     800.613.613
A10 Genova-Savona     800.613.613
A12 Genova-Sestri Levante     800.613.613
A26 Genova Voltri-Gravellona Toce     800.613.613
A26/4 Diramazione Stroppiana-Santhià     800.613.613
A26/7 Diramazione Predosa-Bettole     800.613.613
A4 Milano-Brescia     800.613.613
A8 Milano-Varese     800.613.613
A9 Lainate-Chiasso     800.613.613
A8/26 Diramazione Gallarate-Gattico     800.613.613


Vehicles used for breakdown assistance that belong to the Organisations that offer this service have been equipped with a system to localise them. This was requested by Autostrade per l'Italia and the Organisations that provide breakdown assistance to guarantee the efficient management of assistance operations along the managed highway network and to assure safety and support to clients travelling with adequate service levels based on current legislation.

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