Toll cashback
From 1st June 2026, you are entitled to a partial or full refund of the toll if:
- You encountered roadworks or delays caused by roadworks on journeys undertaken entirely on sections managed by even just one of these companies: Autostrade per l’Italia, Raccordo Autostradale Valle d’Aosta, Società Autostrada Tirrenica or Tangenziale di Napoli.
- You encountered traffic congestion on sections managed by Autostrade per l’Italia, Raccordo Autostradale Valle d’Aosta, Società Autostrada Tirrenica or Tangenziale di Napoli, even if your journey involved multiple motorway operators.
How to claim a refund
Registered user
Choose how you would like to receive your refund of up to 100% of the toll:
You will automaticallyreceive refunds for journeys paid using your electronic toll device
You will automatically receive refunds for journeys paid for by cash or card
Scan the payment receipt collected at the exit toll booth and claim a refund for each journey
All methods require you to provide an IBAN and other information necessary to ensure your refund is processed securely.
Register your licence plate or electronic toll device and get reimbursed automatically whenever you are entitled to cashback.
Please read the Terms and Conditions and the Privacy Policy.
Non-registered user
How to claim a refund:
You can request a refund without registering
Requests from unregistered users can only be made using a receipt
You will need the receipt and an email address
The receipt can be used starting 4 hours after collection at the toll booth
You will receive a code by email, which you can use to check your refund
New: you can now claim a refund without even registering . Just keep your toll receipt and provide an email address. The receipt will be valid starting 4 hours after collection at the toll booth. Once you have submitted your request, you will receive an email containing a code that you can use to check your refund at any time in the relevant section.
Please read our Privacy Policy.
Calculation method
The calculation method depends on the date of your journey, not on the date you submitted your request.
For journeys made up to 31 May 2026, the calculation method previously used by Autostrade per l'Italia applies: the refund is determined on the basis of the accumulated delay and the length of the journey, according to predefined percentages applied to the toll amount.
If your journey is delayed by 10 minutes or more due to roadworks on the Autostrade per l'Italia network, you may be entitled to a refund of up to 100% of the toll charge.
This table helps you calculate your refund based on the total delay and the distance travelled.
0 - 29km | 30 - 49km | 50 - 99km | 100 - 149km | 150 - 249km | 250 - 349km | 350 - 499km | più di 500km | |
10 - 14 min | 75% | 50% | 25% | - | - | - | - | - |
15 - 29 min | 100% | 75% | 50% | 25% | 20% | 15% | 10% | 5% |
30 - 44 min | 100% | 100% | 75% | 50% | 25% | 20% | 15% | 10% |
45 - 59 min | 100% | 100% | 100% | 75% | 50% | 25% | 20% | 15% |
60 - 89 min | 100% | 100% | 100% | 100% | 75% | 50% | 25% | 20% |
90 - 119 min | 100% | 100% | 100% | 100% | 100% | 75% | 50% | 25% |
più di 120 min | 100% | 100% | 100% | 100% | 100% | 100% | 75% | 50% |
For example, if you were delayed by 40 minutes on a 90 km journey due to roadworks, you will be refunded 75% of the toll charged by Autostrade per l’Italia.
For journeys made from 1 June 2026, the new calculation method set out in ART Resolution 132 – Measure 8 applies. In case of roadworks, the refund is calculated using a formula that takes into account both the nature of the roadworks and the delay caused to your journey. In the event of traffic congestion, the refund is equal to a percentage of the toll based on the duration of the congestion: 50% from 60 to 119 minutes, 75% from 120 to 179 minutes, 100% from 180 minutes onwards.
Roadworks
If there are roadworks you are entitled to a refund based on the length of your journey and any delay incurred:
- Journeys of up to 30 km: a refund is always payable, regardless of the length of the delay.
- Journeys between 30 and 50 km a refund is only payable if the delay is 10 minutes or more.
- Journeys of over 50 km: applies only if the delay is 15 minutes or more.
The refund consists of two parts:
- Base fee: an amount calculated on the basis of the characteristics of the roadworks encountered along the route.
- Additional charge for the delay: an amount calculated on the basis of any delay incurred in relation to the standard journey times.
UP TO A 30 KM | 30 - 50 KM | OVER 50 KM | |
LESS THAN DI 10 MIN | REFUND | x | x |
10 MIN - 14 MIN | REFUND | ||
OVER 15 MIN | REFUND |
Find out more
If there are multiple roadworks, whether or not causing delays: you are entitled to a total refund calculated for each section of roadworks, including any additional amount for delays, up to the amount of the toll paid.
Traffic congestion
In the event of traffic congestion, you are entitled to a refund calculated on the basis of the toll for the section affected:
- Delays of between 60 and 119 minutes: 50% toll refund.
- Delays of between 120 and 179 minutes: 75% toll refund.
- Delay of 180 minutes or more: 100% toll refund.
REFUND | |
60-119 MIN | 50% |
120-179 MIN | 75% |
≥ 180 MIN | 100% |
Find out more:
- If there are multiple instances of traffic congestion: you are entitled to the total of the refunds calculated for each instance, up to a maximum of 100% of the toll.
- 60-minute threshold you are only entitled to a refund for congestion lasting 60 minutes or more. Delays below this threshold are not counted, even if their combined duration exceeds the limit.
Roadworks and traffic congestions
In the event of roadworks and traffic congestion: you are entitled to the highest refund available. The amounts relating to roadworks and traffic congestions are not added up together.
