Road haulage

Useful information for hauliers

Autostrade per l'Italia stands by the hauliers to ensure utmost safety and increase the comfort of motorway users.

Information for overpass transits

This section contains a list of motorway overpasses (pertaining to the road network of other Entities), whose design and construction characteristics (1960s/80s) do not allow the transit of vehicles with a gross laden mass exceeding a specific threshold, indicated next to each overpass, within the document.
Any occasional transit of vehicles with a gross laden mass exceeding this threshold must be priorly authorised by the authority owning the overpassing roadway, which must obtain the technical authorisation of the Motorway Regional Headquarters.

To ensure that road haulage operators are provided with correct and complete information, please be informed that the transit authorisation must be requested from the Entity owning and/or managing the road (Art. 10 paragraph 6 of the Motorway Code) overpassing the motorway. The Entity concerned will ask the Company to conduct the technical assessments required to verify the compatibility of the load pattern to be authorised with the structural characteristics of the asset, granting the Entity a specific authorization upon favourable outcome. This authorisation may be used by the Entity to authorise all the special heavy vehicles having the same load pattern. Please note that Autostrada per l'Italia may not directly grant transit authorisations on roads outside its jurisdiction and in no way can the road-owning Entity delegate to third parties the power to issue authorisations.

Network-wide services

Autostrade per l'Italia provides hauliers with 18 Service Areas with dedicated spaces and car parks with over 6,000 spaces reserved for trucks and coaches.
9 Service Areas along the network also offer dedicated areas with toilets and showers.
Moreover, there are 7,530 parking spaces for trucks and coaches located along the operated routes.

An important initiative dedicated to truck drivers is the Health Check Facility: an innovative and free service, offered by Autostrade per l'Italia in collaboration with the Italian Red Cross, which allows hauliers to undergo a health check in the Service Area, thanks to the on-site assistance of qualified Italian Red Cross personnel. The service is available from Monday to Friday from 9.00 am to 5.00 pm, in the Brianza Nord Service Area (A4 Milan-bound, km 148.4) and Cantagallo Ovest (A1 Naples-bound, km 199).

Winter operations

In the event of snowfall along Autostrade per l'Italia's network, joint Protocols with the Traffic Police are enforced to ensure the safety of users and the operation of snow prevention vehicles. Autostrade per l'Italia invites all road hauliers to properly equip themselves for the winter season.

In this regard, from November until 15 April, on all motorway sections most exposed to the risk of snowfall or ice, users are required to have snow tyres fitted or snow chains on board, in compliance with the orders issued by the Autostrade per l’Italia’s Regional Headquarters locally in charge.

Users are informed of the obligation to have snow tyres fitted or snow chains on board through road signs placed along motorway sections and entry toll gates covered by the orders.

Information channels


CCISS
Viaggiare informati


Canale 5


La7


RTL 102.5


Isoradio 103.3

Call Center
Autostrade

Flat-rate Reimbursement for Road Hauliers in Liguria

The Memorandum of Understanding signed on 14 October 2021 between Autostrade per l’Italia, the Municipality of Genoa, the Western Ligurian Sea Port Authority, and the Liguria Region provides for:
(i) a total amount of €250 million for initiatives aimed at reducing tolls, including flat-rate reductions;
(ii) of this total, €180 million is allocated to similar initiatives specifically for the Liguria Region;
(iii) of these €180 million, €70 million were allocated to road haulage initiatives, used for measures in favor of hauliers as governed by the Regulation approved by the Parties, relating to transits through specific motorway toll stations in the Ligurian area during 2022 and 2023.

These initiatives were successfully carried out and have now been concluded.

As provided in the Protocol, the remaining available funds were reviewed, and it was decided to activate a flat-rate reimbursement from the residual funds to compensate for traffic disruptions caused by extraordinary inspection and maintenance programs on the managed motorway network in the region. This reimbursement has been extended to motorway transits carried out during 2024.

For this purpose, €35 million have been allocated (net of management costs) as a flat-rate reimbursement for transport missions carried out in 2024.

To regulate the initiative for 2024 transits, the Parties confirmed the use of the same Regulation that successfully governed the 2022 and 2023 transits, Download the Regulation

 

go to the formFor specific questions and/or assistance requests, you can write to: supporto-rimborsi-liguri@autostrade.it

Eligible for the flat-rate reimbursement are companies registered in the National Register of Road Hauliers for Hire or Reward (Art. 40 Law 298/1974) or in the REN (EC) 1071/2009 and 1072/2009, which carried out transport missions during the reference years of the Memorandum of Understanding, transiting through ASPI-managed motorway toll stations (A10, A26, A12, A7) in Liguria.
Companies no longer registered in the business register and therefore without a valid tax position at the time of benefit disbursement will not be eligible.

€35 million have been allocated (net of management costs) as a flat-rate reimbursement for transport missions carried out in 2024.

The unit amount of the flat-rate reimbursement will be determined by dividing the annual allocation by the number of eligible missions.

Reimbursement applications can be submitted by individual companies or by an authorized representative acting on behalf of the transport company, by uploading the appropriate forms to the web portal, including:

  • vehicle and toll device details
  • list of missions and references to documentation proving the mission details (origin/destination) and actual execution

If a mission listed in the form was carried out without a toll device, the operator must attach documentation proving the toll payment.

  • 16.06.25 → Start of 3rd tranche flat-rate reimbursement procedure
  • 15.09.25 → Deadline for company registration to access 2024 reimbursements
  • 10.10.25 → Deadline for uploading 2024 missions
  • 24.10.25 → Closure of 2024 reimbursement applications
  • 07.11.25 → Disbursement of flat-rate reimbursements