Homepage

Tolls / Unpaid tolls

New: Sisal Pay


It is now possible to pay statements of unpaid toll at the over 40.000 Sisalpay points across Italy (bars, newsagents, tobacconists).
As of 24 hours following journey time simply present the receipt issued at toll booths or the payment reminder received by post with the Sisalpay bar code.

Unpaid Tolls

How to pay
 

Statements of unpaid toll issued by the following companies can be paid online:

- Autostrade per l'Italia     - Tangenziale di Napoli     - Società Autostrade Meridionali
- Raccordo Autostradale Valle d'Aosta     - Società Autostrada Tirrenica

Payment can be made for statements of unpaid toll received directly at toll booths or issued by post in the form of a payment reminder.

It is possible to pay on-line after 24 hours from journey date.


Credit cards and prepaid cards accepted

Our online payment service is offered in collaboration with CartaSi and the following credit cards and prepaid cards can be used (subject to the card issuer's acceptance):

Visa Visa Electron Visa Postepay Maestro
Visa Visa Electron Mastercard Postepay Maestro

Transaction security is guaranteed by the Verified by VISA and Mastercard SecureCode programmes.

Autostrade per l'Italia does not apply additional fees for online transactions.

You can now also pay online statements of unpaid toll for which you have no entry ticket. In this case it is necessary to make a certified declaration of which toll gate was used to enter the highway.

 

Please remember that the self-certification form, filled in online, must be printed, signed and then resent, with an identity document, via fax to +39 055.4202505 or by post (registered mail with acknowledgement of receipt) to C.P. 2077 Firenze Succ.le 39 50123 Florence.

To proceed to online payment please read the information and click Forward

Information on the processing of personal data

I give my consent  YES    NO

It is possible to pay by bank transfer for the following companies:

  • Autostrade per l'Italia S.p.A.
  • Società Autostrada Tirrenica S.p.A.
  • Raccordo Autostradale Valle d'Aosta
The transfer must be made to:

CASSA DI RISPARMIO DI FIRENZE
payable to AUTOSTRADE PER L'ITALIA S.P.A.
SWIFT: CRFIIT3F
IBAN: IT79M0616002800100000000398
REFERENCE: VEHICLE LICENCE PLATE NUMBER AND NUMBER OF UNPAID TOLL STATEMENT

It is not possible to process transfers that do not specify the vehicle licence plate number and non-payment number.

For statements of unpaid toll where you have no entry ticket please remember that the self-certification form, filled in online, must be printed, signed and then resent, with an identity document, via fax to +39 055.4202505 or by post (registered mail with acknowledgement of receipt) to C.P. 2077 Firenze Succ.le 39 50123 Florence.

Payment of statements of unpaid toll can also be made at the Punto Blu outlets managed by Autostrade per l'Italia (find the nearest Punto Blu with opening times on the map) or at Telepass Self Service points which operate 24 hours a day 7 days a week. Details of where they are located can be found here.

For statements of unpaid toll where you have no entry ticket please remember that the self-certification form, filled in online, must be printed and signed.

Payment of statements of unpaid toll can also be made at one of the Autostrade per l'Italia network toll booths. This service is available only at manned gates.

For statements of unpaid toll where you have no entry ticket please remember that the self-certification form, must be filled in online, printed, signed and then sent, with copy of an identity document, via fax to +39 055.4202505 or by post (registered mail with acknowledgement of receipt) to C.P. 2077 Firenze Succ.le 39 50123 Florence. Alternatively you can certify entry during payment online.

Payment of unpaid toll can also be made at all post offices, by paying the amount due to Autostrade per l'Italia, account number 371500, indicating the vehicle licence plate number and the non-payment number.

It is not possible to correctly process payments that do not specify the vehicle licence plate number and the number of the statement of unpaid toll.

For statements of unpaid toll where you have no entry ticket please remember that the self-certification form, must be filled in online, printed, signed and then sent, with copy of an identity document, via fax to +39 055.4202505 or by post (registered mail with acknowledgement of receipt) to C.P. 2077 Firenze Succ.le 39 50123 Florence.

Alternatively you can certify entry during payment online.

It is possible to pay statements of unpaid toll at the over 40.000 Sisalpay points across Italy (bars, newsagents, tobacconists). As of 24 hours following journey time simply present the receipt issued at toll booths or the payment reminder letter received by post containing the Sisalpay bar code.

The service is available for amounts (including commission) of upto €999,99 in case of payment in cash and upto €1.499,99 for payments with credit card.

Payments are accepted for the following companies:

  • Autostrade per l'Italia
  • Società Autostrada Tirrenica
  • Raccordo Autostradale Valle d'Aosta

Il modulo di autocertificazione, debitamente compilato e firmato, potrà essere:

  • inviato a EssediEsse Spa, società del Gruppo Autostrade delegata all'attività di recupero crediti da pedaggio, via posta ordinaria alla C.P. 2077 Firenze Succ.le 39 50123 Firenze, oppure via FAX al numero 055.4202505. EssediEsse SpA provvederà ad inviare un bollettino di pagamento con importo del pedaggio ricalcolato dal casello di entrata dichiarato.
  • riconsegnato direttamente ad uno dei Punto Blu delle Società concessionarie sopraindicate, pagando contestualmente il pedaggio dal casello dichiarato.

Si ricorda che le società del gruppo, limitatamente ai rapporti di mancato pagamento emessi sulla rete di propria competenza, accettano un'autocertificazione (ai sensi del DPR 445/2000) del casello di ingresso riservandosi tuttavia di effettuare successivi controlli sulla veridicità di quanto dichiarato.

What is an unpaid toll?

When a toll is unpaid, either wholly or in part, a printout confirming non-payment will be issued in both manned and automatic lanes.
Each printout (statement of unpaid toll) contains vehicle data (class and licence plate number), journey data (date, time, exit toll gate and, where available, the entry toll gate) and the amount to be paid.

Terms of payment

The unpaid toll can be paid without additional charges within 15 days of the date of issue. Following this period, administration fees (Art. 176/11 bis of the Highways Code) will be added to the amount payable. If the amount owed is still not paid, debt recovery services will be activated.
This will result in additional charges for the debtor (Art. 373 Highways Regulations). In this case, moreover, the relative documentation may be forwarded to the Italian Highway Police for administrative sanctions for not paying the due toll, as per article 176, comma 11 and 21, of the Italian Highway Code. The amount due varies from € 85,00 to € 338,00 and 2 points may be removed from the transgressor's driving license.

Information

For further information, please contact Customer Services in charge of managing non-payment statements at the following numbers:

 
 

+39.055.42.10.452
(from Monday to Friday: 09.00-17.00)

+39.055.42.02.505

Video surveillance systems

Information on Legislative Decree No. 196 of 30.06.2003

Autostrade per l'Italia toll gates are equipped with a video surveillance system which, if toll is not paid or the user has no entry ticket or uses the control systems improperly according to the ticket in their possession, automatically records the licence plates of passing vehicles to then be able to take any civil, administrative and/or criminal actions if necessary, pursuant to art. 176 of Legislative Decree no. 285/1992.

Images may only be viewed by personnel appointed to process data and are kept for toll collection obligations and, if an offence is committed, to establish proceedings. Data may be processed and tolls collected by third parties specifically appointed to do so.
Autostrade per l'Italia S.p.A., with registered office at Via A. Bergamini, 50 in Rome, is the Data Controller. EsseDiEsse S.p.A. and the Director of the company department in charge of the Operating Area of Autostrade per l'Italia S.p.A. are responsible for processing data for all connected activities. An up-to-date list of Data Processors is available on the www.autostrade.it website.
In this regard, the parties concerned may exercise the rights pursuant to art. 7 of Legislative Decree no. 196/2003.

More...