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Useful information for truck drivers

Autostrade per l’Italia works alongside truck drivers to ensure maximum safety and increase the comfort of those working using the highway. This section provides:

  • News on traffic
  • Highway services
  • Useful information in the event of snow
  • Telepass services for truck drivers
  • Information channels to be consulted

Information on traffic

All useful information can be found on the website www.autostrade.it ensuring, in addition to traffic information, a direct dialogue with customers through the Customer Care page.   Complete, punctual, real time updates on traffic can be found on the page dedicated to traffic.   A specific section is available for you to calculate routes and tolls.   You will also find a page containing ordinances on scheduled work sites and a page with information and dates on when circulation is forbidden for vehicles with a total mass exceeding 7.5t. In the portal dedicated to the Exceptional loads you will find information useful for operators and you can carry out the operations required to obtain authorisation for routes along the highway network.

 

Services along the highway network

Autostrade per l'Italia offers 18 Service Stations with dedicated areas for truck drivers and parking with over 6,000 spaces reserved for Trucks and Coaches.     An investment plan has been drawn up to improve and expand the Service Areas along the network managed by Autostrade per l’Italia. In 69 Service Areas along the network you can use a free wi-fi and no time limit.     connection with no time limits. Connecting your device is fast and easy.     Another important initiative dedicated to truck drivers is the Prevention Corner:     an innovative free service, offered by Autostrade per l'Italia with the Italian Red Cross. It enables the drivers of heavy goods vehicles to check their state of health in the Service Area, thanks to on the spot assistance from qualified Italian Red Cross staff. The service is available from Monday to Friday from 9:00 to 17:00, in the Service Area Brianza Nord (A4 towards Milan, Km 148.4).

 

Winter operations

If it snows along the Autostrade per l’Italia Network, Traffic Police Protocols are applied to ensure the safety of travellers and snowplough operations. At the following link you can consult the Road Network Snow Plan Italy implementing the “Operational Protocol regulating circulation of heavy goods vehicles on the highway in snow conditions”, signed on 14 December 2005 in the Ministry for Infrastructures and Transport and underwritten by the representatives of the Ministry for the Interior, Anas, Aiscat, road haulier associations.
More specifically, for documents on the Snow Plans please consult:

  • a map of the areas and highway junctions most exposed to critical problems for road traffic caused by snow;
  • an updated map of highway stretches and internal and external highway areas, where heavy goods vehicles can be stopped temporarily.

In snow, before the snowfalls start and updated continuously while snow is falling, maps supplied by the Autostrade per l’Italia Weather Service will be made available with any traffic circulation measures taken and special advice for lorry drivers on traffic conditions and alternative routes.

Autostrade per l'Italia invites all lorry drivers to make sure they are suitably equipped for the winter season.
Starting in November and until 15 April, on all the highway routes that are more exposed to the risk of snow or ice forming, cars are obliged to mount snow tyres or have chains on board; this is based on orders issued by the competent Highway Departments of Autostrade per l'Italia.

Motorists are alerted to the requirement to fit snow tyres or carry chains on-board by road signs placed along the highway stretches and by the entrance to toll booths affected by the orders.


Information is available on the stretches where snow tyres or chains must be fitted, those where heavy goods vehicles are forbidden to overtake and the guide with information and advice for safe driving in winter.

 

Telepass for trucks

The Telepass website has an area dedicated to heavy goods vehicles and the transport sector with information and assistance for payment of toll using Telepass, saving time and fuel, and access to a range of services for the management and control of transit. Telepass also offers a Telepass Premium Truckformula for truck drivers offering a series of services and exclusive facilitations for heavy goods vehicles.

 

Information channels to be consulted

www.autostrade.it

  • Weather forecast
  • Traffic conditions and relative forecasts
  • Stretches with traffic restrictions


Other information channels:

  • CCISS viaggiare informati (Rai radio channels)
  • MY WAY – SKY TV NEWS UPDATES channels 500 and 501
  • Canale 5 TV
  • LA7 TV
  • RTL 102.5 radio
  • ISORADIO 103.3 radio
  • App My Way Truck available free from the Apple Store and the main Android App stores
  • Call Center Autostrade per l'Italia 840-04-21-21