Attention to needs

Stakeholders

customers

Attention to customer needs is the basis of Autostrade per l'Italia's daily operations. Safer and more comfortable travel: this is our goal.

VALUES AND GOVERNANCE

Aware of the importance of its leading role in a key industry such as highway infrastructure, Autostrade per l'Italia, promotes models of conduct to its customers that are based on the principles of Environmental and Social Responsibility.

Road Safety

Autostrade per l'Italia renews its commitment to increasing safety levels along the entire highway network under concession, with infrastructure interventions and motorist initiatives.

CONTINUOUS SERVICE IMPROVEMENT

Optimise the flow of traffic on the network, upgrade service areas and broaden the Customer satisfaction perimeter: these are just some of the interventions that Autostrade per l'Italia is engaged in to constantly improve its customer service.

SOCIAL RESPONSIBILITY INITIATIVES FOR THE COMMUNITY

Every year, Autostrade per l'Italia implements social responsibility projects for its customers